Our System's Features
Shield Me LLC offers a comprehensive set of features designed to provide a seamless enterprise experience from bankers, to agents, to auditors.
Real-time Fraud Monitoring
Shield Me monitors both phone and call center system calls in real-time for agent policy compliance, as well as key indicators of social engineering attacks. When a risk is detected, the system returns valuable data that when integrated into an institution's alert and fraud analysis systems, provides the ability to stop fraud in real time before loss can occur.
Customized Enterprise Experience
Shield Me API's onboarding process is customized on a case by case basis ensuring full personalization of the tools and resources required by each institution we serve. Every institution's needs are different, and our team is committed to ensuring transparency on our system's security policies, regulatory health, and compliance frameworks.
Flexible Integration Options
Shield Me provides flexible options for integration through either API or closed-circuit options. Our team is able to analyze current system infrastructure, plan out infrastructure integration, and provide a customized plan to ensure timely and effective installation of our solutions.
Simple Integration & Use
Shield Me API's simple functionality allows for simple parsing of audio files, audio streams, and text JSON files and returns simple JSON text responses. This simple frameworks allows us to be user friendly, and efficient so your institution can focus on the things that matter: protecting clients from fraud.
Scalable Solutions
Shield Me's systems allow for easily scalable system integration from small local credit unions, to large national banks and mortgage companies. No matter the size, our team will ensure that fraudsters are stopped before loss can occur.
Continuous Compliance & Security Awareness
Shield Me is dedicated to ensuring that all systems are fully compliant and up to date with all applicable regulations, laws, and cyber-security best practices once in final production. This ensures a constantly updated and solid security for all institutions using our systems.